Apple Exec Says 'Hold Us Accountable' on iPhone Duo Crease

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1. 1h ago

   Apple VP challenges users to hold company accountable for iPhone Duo durability

   Apple's new VP of Hardware Engineering has urged users to hold the company accountable for the hinge durability of the iPhone Duo. The executive stated that significant effort went into the device's development and expressed confidence that the screen crease will prove critics wrong. While Apple has explained how it minimized the crease, the company's hardware chief also criticized the use of screen protectors, claiming Ceramic Shield 2 makes them unnecessary. AppleCare fees for the device are now listed, though specific costs for fold repairs remain unavailable.

   Why it matters

   The iPhone Duo introduces a foldable form factor to the Apple lineup, making hinge longevity and screen creasing primary technical concerns. These durability issues often plague foldable devices, impacting long-term reliability and resale value.

   What is confirmed

   • Apple's new VP of Hardware Engineering said he wants users to hold the company accountable for the iPhone Duo's hinge durability.
   • The hardware chief stated that seeing screen protectors used on iPhones makes his skin crawl.
   • AppleCare fees for the iPhone Duo have been listed.
   • Apple has provided explanations on how the iPhone Duo crease was made to nearly disappear.

   Still unconfirmed

   • The AppleCare plan for the iPhone Duo may cost $299 a year.
   • Ceramic Shield 2 is three times more scratch-resistant than previous versions.
   • John Ternus is the CEO of Apple.

   What to watch next

   • Release of specific fold repair costs
   • Results of independent reverse bending tests on the hinge and OLED display
   Sources used for this update (13)

   1. TechRadar — ‘A lot of blood, sweat, and tears went into that’: Apple’s new VP of Hardware Engineering says he wants you to ‘hold us accountable’ for the iPhone Duo’s hinge durability
   2. MacRumors — Apple Exec Says 'Hold Us Accountable' on iPhone Duo Crease
   3. Digital Trends — Apple explains how it made the iPhone Duo crease nearly disappear
   4. Gadget Review — iPhone Duo AppleCare Fees Listed, Fold Repair Costs Still Missing
   5. zeera wireless — iPhone Duo AppleCare Repair Fees Are Here: Is the Plan $299 a Year?
   6. zeerawireless.com — iPhone Duo Reverse Bending Test: What Happens to the Hinge and OLED Display?
   7. TechSpot — Apple's new hardware chief says seeing screen protectors used on iPhones makes his "skin crawl"
   8. NDTV — Apple Top Executive Doesn't Want You To Use Screen Protector On iPhone: 'It Makes My Skin Crawl'
   9. Forbes — Apple VP Addresses iPhone Duo Crease Concerns: ‘Hold Us Accountable’
   10. PhoneArena — Apple is confident the iPhone Duo’s crease will prove naysayers wrong, and I’d love that to be true
   11. www.macrumors.com — Apple CEO John Ternus Talks iPhone Duo Design, Siri AI, and Becoming CEO
   12. www.rswebsols.com — iPhone 20 Speculations Highlight Ten Major Changes
   confidence 90%