Apple is shuttering its 28-year-old online community forum
Apple will permanently shut down its Apple Support Community forum on November 20, 2026, ending 28 years of peer-to-peer troubleshooting. The forums will become read-only before closing entirely, removing a major DIY support resource for users. Apple has not announced a direct replacement for the community-driven knowledge base.
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- ✓ Apple will permanently close the Apple Support Community forum on November 20, 2026.
- ✓ The forum has operated for 28 years since its launch in 1998.
- ✓ The forums will switch to read-only mode before the final shutdown.
- ✓ No official replacement community platform has been announced by Apple.
What changed
Multiple outlets confirmed the November 20 shutdown date and the forum's read-only transition, whereas earlier reports only speculated on a closure timeline.
Live updates
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Apple to permanently close 28-year-old Support Community forum on November 20
Apple will permanently shut down its Apple Support Community forum on November 20, 2026, ending 28 years of peer-to-peer troubleshooting. The forums will become read-only before closing entirely, removing a major DIY support resource for users. Apple has not announced a direct replacement for the community-driven knowledge base.
Why it matters
The forum launched in 1998 and grew into a vast repository of user-generated fixes for hardware and software issues. Its closure shifts support burden entirely to official Apple channels, which lack the crowdsourced depth for edge-case problems. Long-time contributors lose a platform they built, and archived solutions may become inaccessible.
What is confirmed
- Apple will permanently close the Apple Support Community forum on November 20, 2026.
- The forum has operated for 28 years since its launch in 1998.
- The forums will switch to read-only mode before the final shutdown.
- No official replacement community platform has been announced by Apple.
Still unconfirmed
- Apple may redirect users to official support articles and Genius Bar appointments instead of peer forums.
What to watch next
- Whether Apple provides a public archive or export of the forum's historical content
- If a third-party or community-led archive emerges to preserve troubleshooting threads
- Any official statement from Apple explaining the rationale for the closure
confidence 90%Sources used for this update (10)
- www.macrumors.com — MacRumors: Apple News and Rumors
- arstechnica.com — Ars Technica - Serving the Technologist since 1998. News, reviews, and ...
- community.spiceworks.com — Save Point! - 2026.11.02 - Water Cooler
- MacRumors — 'Apple Support Community' Permanently Closing on November 20
- The Register — Apple tells its Support Community to STFU
- Ars Technica — Apple is shuttering its 28-year-old online community forum
- CNET — Apple Support Community Is Shutting Down, as DIY Advice Bites the Dust
- Six Colors — Ding dong, the Apple Support Community is dead
- MacRumors — Apple Support Community Deserved a Proper Goodbye
- www.foreignpolicyjournal.com — Apple (NASDAQ: AAPL) To Permanently Close 28-Year-Old Community Forum On November 20, Leaving Users Without A Peer Support Resource
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