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● LIVE Updated 1h ago · 16 sources tracked

Apple's $2,000 foldable iPhone reportedly cracks within hours as owners report display failures

Early buyers of the $1,999 iPhone Duo are reporting that the inner foldable screens are cracking near the hinge within hours of unboxing. Apple has acknowledged the issue affecting the inner display following widespread customer complaints about display defects, bright lines, and structural damage on launch day. While critics initially praised the foldable hardware, early adopters faced immediate failures. Retail stores are reportedly not seeing the same broken displays yet, though independent testers and YouTubers have subjected the device to durability challenges.

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  • ✓ Apple has acknowledged an issue affecting the inner display of the iPhone Duo after customer reports of cracks.
  • ✓ Early iPhone Duo owners have reported cracks and bright lines appearing near the hinge on the inner screen.
  • ✓ Deliveries of the $1,999 foldable iPhone Duo started arriving to customers recently.
🛡️ Source Corroboration: 16 independent reporting domains (95% confidence) ⏱ Read time: ~2 min

What changed

Apple acknowledged the inner display issue after early buyers reported cracks and bright lines near the hinge.

Live updates

  1. iPhone Duo Owners Report Cracked Displays Near Hinge on Launch Day

    Early buyers of the $1,999 iPhone Duo are reporting that the inner foldable screens are cracking near the hinge within hours of unboxing. Apple has acknowledged the issue affecting the inner display following widespread customer complaints about display defects, bright lines, and structural damage on launch day. While critics initially praised the foldable hardware, early adopters faced immediate failures. Retail stores are reportedly not seeing the same broken displays yet, though independent testers and YouTubers have subjected the device to durability challenges.

    Why it matters

    Apple launched its first foldable smartphone to significant consumer interest, pricing the device at $1,999. Early durability issues threaten consumer confidence in the new hardware category, drawing comparisons to initial launch challenges faced by competitors in the foldable phone market.

    What is confirmed

    • Apple has acknowledged an issue affecting the inner display of the iPhone Duo after customer reports of cracks.
    • Early iPhone Duo owners have reported cracks and bright lines appearing near the hinge on the inner screen.
    • Deliveries of the $1,999 foldable iPhone Duo started arriving to customers recently.

    Still unconfirmed

    • One owner claims their brand-new iPhone Duo lasted just six hours before showing damage.
    • An owner claims the screen broke after fewer than 20 folds.
    • Retail stores are not currently seeing broken displays.
    • The extent and exact cause of the reported display failures remain unknown.

    What to watch next

    • Official technical diagnosis or repair guidance from Apple regarding the hinge failures
    • Broader retail return or exchange data from early iPhone Duo buyers
    • Results from formal drop and durability tests conducted by independent laboratories
    Sources used for this update (16)
    1. Mashable — Uh-oh: iPhone Duo displays are reportedly cracking along the hinge on launch day
    2. The Verge — The first broken iPhone Duos are here
    3. MacRumors — Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
    4. New York Post — Apple's new $2K iPhone Duo wows critics with foldable screen — but some users are already complaining of cracked devices
    5. CNET — The iPhone Duo Is Now in Our Custom-Made Foldable Phone Test Machine. Will It Beat the Galaxy Z Fold 8?
    6. AppleInsider — YouTubers break the iPhone Duo, but stores aren't seeing broken displays
    7. www.notebookcheck.net — Apple's $2,000 foldable iPhone reportedly cracks within hours ...
    8. www.vice.com — The $2,000 iPhone Duo Just Launched, and Owners Are ... - VICE
    9. Notebookcheck — Apple's $2,000 foldable iPhone reportedly cracks within hours as owners report display failures
    10. 9to5Mac — Some iPhone Duo displays are cracking, seemingly all in the same way
    11. www.digitaltrends.com — Some iPhone Duo owners are reporting cracks around the hinge
    12. nypost.com — Apple addresses reports of cracked screens on $2K iPhone Duo just days after frenzied launch
    confidence 95%
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