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Chick-Fil-A Has Officially Been Dethroned As America's Top-Rated Fast Food Chain
Jersey Mike's has claimed the top spot in the 2026 American Customer Satisfaction Index. This ends an 11-year run by Chick-fil-A as the highest-rated fast food chain. The sandwich chain is now the new favorite for American customers.
What changed
Jersey Mike's replaced Chick-fil-A as the number one rated quick-service restaurant.
Live updates
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Jersey Mike's Named Top-Rated Quick-Service Restaurant in U.S.
confidence 100%Jersey Mike's has claimed the top spot in the 2026 American Customer Satisfaction Index. This ends an 11-year run by Chick-fil-A as the highest-rated fast food chain. The sandwich chain is now the new favorite for American customers.
What's confirmed:
- Jersey Mike's is the top-rated quick-service restaurant according to the 2026 American Customer Satisfaction Index.
- Chick-fil-A held the top position for 11 years before being dethroned.