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Chick-fil-A Was Just Dethroned as America’s Favorite Fast Food Chain for the First Time in 11 Years—Here’s the Restaurant That Won

Jersey Mike's has replaced Chick-fil-A as the top fast food chain in the United States. This change follows the release of the 2026 American Customer Satisfaction Index. The shift ends a period of dominance for Chick-fil-A that lasted 11 years.

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What changed

New data provides the specific ACSI score for Jersey Mike's and notes the chain's origins at the Jersey Shore.

Live updates

  1. Jersey Mike's Named Top U.S. Fast Food Chain for 2026

    Jersey Mike's has replaced Chick-fil-A as the top fast food chain in the United States. This change follows the release of the 2026 American Customer Satisfaction Index. The shift ends a period of dominance for Chick-fil-A that lasted 11 years.

    What's confirmed:

    • Jersey Mike's scored 84 out of 100 in the 2026 American Customer Satisfaction Index.
    • Jersey Mike's ended Chick-fil-A's 11-year hold on the top spot of the ACSI fast food rankings.
    • Jersey Mike's Subs began at the Jersey Shore.
    confidence 100%

  2. Jersey Mike's Ends Chick-fil-A's 11-Year Satisfaction Streak

    Jersey Mike's has become the top fast food chain in the U.S. according to the 2026 American Customer Satisfaction Index. The sandwich chain beat Chick-fil-A by one point. This ends an 11-year period of dominance for Chick-fil-A.

    What's confirmed:

    • Jersey Mike's replaced Chick-fil-A as the favorite fast food restaurant in the United States.
    • Chick-fil-A held the top position for 11 years.
    • The results are from the 2026 American Customer Satisfaction Index.

    Still unconfirmed:

    • Jersey Mike's is moving toward a $12 billion IPO.
    confidence 100%

  3. Jersey Mike's Named Top US Fast Food Chain in 2026 ACSI Rankings

    Jersey Mike's has replaced Chick-fil-A as the favorite fast food restaurant in the United States. Chick-fil-A previously held this top position for over a decade. The shift appears in the 2026 American Customer Satisfaction Index.

    What's confirmed:

    • Jersey Mike's is the top-rated fast food chain according to the 2026 American Customer Satisfaction Index.
    • Chick-fil-A held the top spot for more than a decade before being replaced.
    • Jersey Mike's is the first new leader in the quick-service category in over ten years.

    Still unconfirmed:

    • Jersey Mike's scored 84 out of 100 in the American Customer Satisfaction Index.
    confidence 95%

  4. Jersey Mike's Named Top-Rated U.S. Quick-Service Restaurant

    Jersey Mike's has replaced Chick-fil-A as the favorite fast food chain in the United States. This shift follows a period where Chick-fil-A held the top spot for 11 consecutive years. The change is based on the 2026 American Customer Satisfaction Index.

    What's confirmed:

    • Jersey Mike's is the top-rated quick-service restaurant according to ACSI data.
    • Chick-fil-A held the top position for 11 years.
    • Jersey Mike's claimed the top spot in the 2026 American Customer Satisfaction Index.
    • Chick-fil-A moved to second place.
    confidence 100%