End of an era: Apple Support Community forums will permanently close on November 20
Apple will permanently shut down its long-running Apple Support Community forums on November 20, 2026, according to multiple technology publications. The closure ends a platform where users have exchanged troubleshooting advice, product discussions and peer-to-peer technical support for years. Apple has not publicly detailed a direct replacement, though its official support site, phone chat and Genius Bar appointments remain active. The move follows a broader industry trend of companies retiring community forums in favor of curated knowledge bases and direct support channels. Users are advised to save any valuable threads before the shutdown date.
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- ✓ Apple Support Community forums will permanently close on November 20, 2026.
What changed
Multiple outlets confirmed the November 20, 2026 closure date for the Apple Support Community forums, marking the first definitive timeline for the platform's end.
Live updates
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Apple Support Community forums to close permanently Nov. 20
Apple will permanently shut down its long-running Apple Support Community forums on November 20, 2026, according to multiple technology publications. The closure ends a platform where users have exchanged troubleshooting advice, product discussions and peer-to-peer technical support for years. Apple has not publicly detailed a direct replacement, though its official support site, phone chat and Genius Bar appointments remain active. The move follows a broader industry trend of companies retiring community forums in favor of curated knowledge bases and direct support channels. Users are advised to save any valuable threads before the shutdown date.
Why it matters
The Apple Support Community has served as a searchable archive of user-generated solutions for hardware, software and service issues since the early 2000s. Its retirement removes a public, crowdsourced knowledge layer that often addressed edge cases not covered in official documentation. The decision aligns with Apple's increasing emphasis on controlled support experiences through the Apple Support app, website articles and in-store service.
What is confirmed
- Apple Support Community forums will permanently close on November 20, 2026.
What to watch next
- Apple's official announcement or support page notice confirming the closure and any migration plan for existing content.
- Details on whether forum archives will remain readable or be removed entirely.
- Launch of any new community or peer-support feature to replace the forums.
confidence 95%Sources used for this update (6)
- 9to5Mac — End of an era: Apple Support Community forums will permanently close on November 20
- MacRumors — 'Apple Support Community' Permanently Closing on November 20
- AppleInsider — Apple Support Community Forums are shutting down
- PhoneArena — End of an era: Apple is shutting down its community support platform
- ASO World — Apple Support Community Closing: What to Know
- www.pcgamesn.com — Shuffle an Egg codes (November 2026)
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