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● LIVE Updated 1h ago · 17 sources tracked

Some iPhone 18 Pro Max Users Experiencing AT&T Cellular Issues

A subset of iPhone 18 Pro Max users in the United States are experiencing issues with AT&T cellular connectivity and eSIM provisioning. Affected customers report problems including failed calls, mobile data troubles, and devices getting stuck on SOS mode. These network issues emerge alongside separate hardware and software complications for the new smartphone line, such as a Face ID bug that caused system crashes and user complaints about green and pink display lines.

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  • ✓ A subset of iPhone 18 Pro Max users in the U.S. are experiencing issues with AT&T cellular connectivity and/or eSIM provisioning.
  • ✓ Some iPhone 18 Pro Max users in the US are reporting AT&T cellular and eSIM problems, including SOS, failed calls and mobile data issues.
🛡️ Source Corroboration: 17 independent reporting domains (90% confidence) ⏱ Read time: ~2 min

What changed

Users began reporting AT&T cellular connectivity and eSIM provisioning failures on the iPhone 18 Pro Max.

Live updates

  1. iPhone 18 Pro Max Users Report AT&T Connectivity Issues

    A subset of iPhone 18 Pro Max users in the United States are experiencing issues with AT&T cellular connectivity and eSIM provisioning. Affected customers report problems including failed calls, mobile data troubles, and devices getting stuck on SOS mode. These network issues emerge alongside separate hardware and software complications for the new smartphone line, such as a Face ID bug that caused system crashes and user complaints about green and pink display lines.

    Why it matters

    The iPhone 18 Pro and Pro Max launched recently alongside Apple's new operating system release. Early adoption periods often bring hardware and software friction, highlighted by separate confirmed bugs requiring rapid updates. Network provisioning glitches on major carrier networks like AT&T create immediate friction for buyers relying on uninterrupted cellular service.

    What is confirmed

    • A subset of iPhone 18 Pro Max users in the U.S. are experiencing issues with AT&T cellular connectivity and/or eSIM provisioning.
    • Some iPhone 18 Pro Max users in the US are reporting AT&T cellular and eSIM problems, including SOS, failed calls and mobile data issues.

    Still unconfirmed

    • The AT&T issues are directly linked to the recent iOS software updates.

    What to watch next

    • Official statements from Apple or AT&T regarding the cellular provisioning failures
    • Carrier settings updates or software patches addressing the connectivity bugs
    Sources used for this update (19)
    1. www.cnet.com — I Used the iPhone 17 Pro Max Without a Case for a Year. Here’s How It Looks Now
    2. www.cnet.com — Best Robot Vacuums: These New Models Clean Better Than Ever
    3. www.macrumors.com — Some iPhone 18 Pro Max Users Experiencing AT&T Cellular Issues
    4. MacRumors — Some iPhone 18 Pro Max Users Experiencing AT&T Cellular Issues
    5. Yahoo Tech — Some iPhone 18 Pro Owners Are Already Seeing Green and Pink Display Lines
    6. Mashable — Apple to fix iPhone 18 Pro Face ID bug
    7. AppleInsider — AT&T calls failing for a small number of iPhone 18 Pro users
    8. 9to5mac.com — iPhone 18 Pro Face ID bug causing system to crash and reboot for some users
    9. PhoneArena — Some iPhone 18 Pro users are already seeing green and pink lines
    10. Forbes — iOS 27.0.1: Apple’s Rare Confirmation Says Update Coming For iPhone 18 Pro Glitch
    11. 9to5Mac — Apple says software update to fix iPhone 18 Pro rebooting bug is coming next week
    12. www.macrumors.com — Apple Code Confirms iPad 12 Specs: A19, 8GB RAM, N1, C1X Modem
    confidence 90%
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