Southwest's seismic shift, a huge Delta sweet spot, downgrading premium cards, and more (Week in Review)
Southwest Airlines is fundamentally altering its Rapid Rewards frequent flyer program, introducing new premium elite status tiers and making the Companion Pass a status benefit. These updates align Southwest closer to mainstream airline structures and include foreign partner earning and redemption options. The changes mark a seismic shift for frequent flyers, particularly households accustomed to traditional Companion Pass qualifications. Alongside the loyalty updates, industry coverage highlighted a Delta Air Lines award sweet spot for routes linking Europe or Africa with Australia or New Zealand, alongside reports detailing card downgrades to lower annual fees.
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- β Southwest Airlines is overhauling its frequent flyer program and adding new premium elite tiers.
- β Southwest will overhaul Rapid Rewards in 2027.
- β Southwest is adding foreign-partner earning and redemption while making the Companion Pass a status benefit.
- β United Airlines also shook up its frequent-flier program.
What changed
Southwest announced a sweeping overhaul to its Rapid Rewards program, adding new premium elite tiers and converting the Companion Pass into a status benefit.
Live updates
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Southwest Overhauls Rapid Rewards With New Tiers and Companion Pass
Southwest Airlines is fundamentally altering its Rapid Rewards frequent flyer program, introducing new premium elite status tiers and making the Companion Pass a status benefit. These updates align Southwest closer to mainstream airline structures and include foreign partner earning and redemption options. The changes mark a seismic shift for frequent flyers, particularly households accustomed to traditional Companion Pass qualifications. Alongside the loyalty updates, industry coverage highlighted a Delta Air Lines award sweet spot for routes linking Europe or Africa with Australia or New Zealand, alongside reports detailing card downgrades to lower annual fees.
Why it matters
The loyalty program overhaul coincides with Southwest evolving into a more mainstream airline model. United Airlines is also shaking up its frequent-flier program alongside Southwest. Meanwhile, the Frequent Miler team addressed travelers at the Chicago Points Travel Festival, discussing travel challenges, casino matching, and cruise matching.
What is confirmed
- Southwest Airlines is overhauling its frequent flyer program and adding new premium elite tiers.
- Southwest will overhaul Rapid Rewards in 2027.
- Southwest is adding foreign-partner earning and redemption while making the Companion Pass a status benefit.
- United Airlines also shook up its frequent-flier program.
Still unconfirmed
- Delta award sweet spots link Europe or Africa with Australia or New Zealand.
- Card downgrades are occurring to lower fees.
What to watch next
- Specific rollout dates and tier qualification requirements for the updated Rapid Rewards program in 2027
- Further details on new foreign partner earning and redemption options
- Reactions from frequent flyers and cardholders regarding premium card downgrades and the new Companion Pass rules
confidence 95%Sources used for this update (11)
- CNBC β Southwest is overhauling its frequent flyer program. Here's what's changing
- Reuters β Southwest revamps loyalty program with new premium tiers
- NerdWallet β First Look: Inside Southwest's New Lounges
- WSJ β Southwest, United Shake Up Their Frequent-Flier Programs
- Frequent Miler β Southwest's seismic shift, a huge Delta sweet spot, downgrading premium cards, and more (Week in Review)
- Yahoo Finance β Southwest just updated Rapid Rewards: What to know about the new elite status tiers
- azcentral.com and The Arizona Republic β More changes hit Southwest Airlines. What Arizona flyers can expect
- frequentmiler.com β Southwestβs seismic shift, a huge Delta sweet spot ...
- www.insideflyer.com β Southwest loyalty changes lead a week of travel deals
- www.paymentsjournal.com β Southwest Overhauls Rewards Program Amid Broader Business Shift
- frequentmiler.com β Where is the Luv? Nickβs take on the Southwest changes
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