The 20 biggest US airports ranked from worst to best for passenger satisfaction

Live updates

1. 59m ago

   MSP Airport and Tampa International Lead 2026 Satisfaction Rankings

   Recent surveys reveal passenger satisfaction trends across North American airports, highlighting top performers like Minneapolis-Saint Paul and Tampa International. Minneapolis-Saint Paul Airport secured top rankings in North America for overall passenger satisfaction, maintaining its high standing according to recent evaluations. Tampa International Airport ranked number one among large airports in the same survey. Concurrently, facility investments and construction booms contributed to shifting satisfaction scores across multiple regional hubs, while some major airports continued to trail their peers in passenger feedback metrics.

   Why it matters

   Airport satisfaction rankings serve as critical benchmarks for evaluating terminal efficiency, infrastructure investments, and overall traveler experience. Recent industry studies reflect how ongoing construction and modernizations impact flyer sentiment across large and mid-sized aviation hubs. These evaluations help airport operators identify operational bottlenecks and areas requiring targeted capital improvements.

   What is confirmed

   • Minneapolis-Saint Paul Airport was named the best in North America for passenger satisfaction for the third year in a row.
   • Tampa International Airport ranked No. 1 among large airports in the survey.
   • Portland International Airport ranked No. 2 in JD Power's large airport survey.
   • Indianapolis fell from the top spot in the latest airport rankings.
   • One person died in Frankfurt, Germany, after contracting malaria and another tested positive, bringing total local cases to eight and deaths to three since the end of August.

   Still unconfirmed

   • Orlando airport investments may boost passenger satisfaction based on recent survey indications.

   What to watch next

   • Further updates on regional airport performance metrics
   • Additional health department disclosures regarding the Frankfurt airport malaria cases
   Sources used for this update (16)

   1. USA Today — This Midwest airport was named America's best, according to flyers
   2. azcentral.com — Best US airports ranking is here. Where Phoenix Sky Harbor landed
   3. Business Insider — The 20 biggest US airports ranked from worst to best for passenger satisfaction
   4. JD Power — 2026 North America Airport Satisfaction Study
   5. People.com — This U.S. Airport Was Just Named the Best in North America for ‘Overall Passenger Satisfaction,’ New Study Reveals
   6. Tampa Bay Times — Tampa International ranks No. 1 among large airports in survey
   7. IndyStar — Indianapolis falls from top spot in latest airport rankings
   8. KATU — Portland International Airport ranks No. 2 in JD Power’s 2026 large airport survey
   9. The Business Journals — New survey shows Orlando airport investments may boost passenger satisfaction
   10. Axios — Denver airport passenger satisfaction rises, but trails peers
   11. The Hill — Travelers rated these airports highest for 2026. Is yours on the list?
   12. Star Tribune — MSP Airport named best in North America for 3rd year in a row
   confidence 95%