The best and worst McDonald’s in America, ranked by 20M reviews
Texas hosts the highest-rated McDonald's in the United States, while the lowest-rated location is in Surprise, Arizona. Data from 20 million reviews analyzed by SEO Backlinks identified the restaurant on North 163rd Avenue in Surprise as the worst in the country with a 1.55-star Google average. Customers cited horrendous drive-thru times and poor service. The ranking was determined by pulling Google Maps listings nationwide to compare exact average ratings, as menu items and pricing remain largely consistent across different franchises.
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- ✓ Texas is home to the best McDonald's in America.
- ✓ The worst-rated McDonald's in the U.S. is located on North 163rd Avenue in Surprise, Arizona.
- ✓ The Surprise, Arizona location has an average Google rating of 1.55 stars.
- ✓ The rankings were generated by SEO Backlinks using Google Maps listings.
What changed
Analysis of 20 million reviews identified the worst-rated McDonald's in Surprise, Arizona, and the best-rated in Texas.
Live updates
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Texas and Arizona Home to Best and Worst Rated McDonald's Locations
Texas hosts the highest-rated McDonald's in the United States, while the lowest-rated location is in Surprise, Arizona. Data from 20 million reviews analyzed by SEO Backlinks identified the restaurant on North 163rd Avenue in Surprise as the worst in the country with a 1.55-star Google average. Customers cited horrendous drive-thru times and poor service. The ranking was determined by pulling Google Maps listings nationwide to compare exact average ratings, as menu items and pricing remain largely consistent across different franchises.
Why it matters
Customer satisfaction varies by location despite standardized menus and pricing. This analysis uses large-scale review data to highlight operational disparities across the franchise. McDonald's is also implementing artificial intelligence to assist with menu pricing in the U.S. and global markets.
What is confirmed
- Texas is home to the best McDonald's in America.
- The worst-rated McDonald's in the U.S. is located on North 163rd Avenue in Surprise, Arizona.
- The Surprise, Arizona location has an average Google rating of 1.55 stars.
- The rankings were generated by SEO Backlinks using Google Maps listings.
- The analysis was based on 20 million reviews.
Still unconfirmed
- McDonald's is using artificial intelligence to set menu prices to increase profit.
- Every McDonald's in Arizona is the worst McDonald's in the state.
What to watch next
- Response from McDonald's corporate regarding the Surprise, Arizona location
- Further data on the specific Texas location ranked as the best
confidence 95%Sources used for this update (13)
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