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These are North America's best airports, according to JD Power's 2026 rankings

Tampa International is the top-ranked large airport in the 2026 J.D. Power customer satisfaction survey. Overall, travelers report higher satisfaction with U.S. airports despite travel volumes nearing record levels. These improvements stem partly from multi-billion dollar construction projects designed to enhance the passenger experience. While some hubs show growth, others struggle; Chicago O'Hare ranked last in the customer satisfaction survey. These findings highlight a divide between airports successfully modernizing infrastructure and those failing to meet passenger expectations.

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  • ✓ Tampa International ranks as the number one large airport in the J.D. Power survey.
  • ✓ Chicago O'Hare ranked last in the customer satisfaction survey.
  • ✓ Travelers report higher satisfaction with U.S. airports despite travel levels nearing records.
🛡️ Source Corroboration: 6 independent reporting domains (90% confidence) ⏱ Read time: ~2 min

What changed

J.D. Power released its 2026 rankings for North American airports.

Live updates

  1. Tampa International Tops J.D. Power 2026 Large Airport Rankings

    Tampa International is the top-ranked large airport in the 2026 J.D. Power customer satisfaction survey. Overall, travelers report higher satisfaction with U.S. airports despite travel volumes nearing record levels. These improvements stem partly from multi-billion dollar construction projects designed to enhance the passenger experience. While some hubs show growth, others struggle; Chicago O'Hare ranked last in the customer satisfaction survey. These findings highlight a divide between airports successfully modernizing infrastructure and those failing to meet passenger expectations.

    Why it matters

    Airport rankings reflect the impact of massive capital investments on traveler sentiment. These surveys serve as benchmarks for infrastructure performance across North America. Ongoing construction projects are intended to mitigate the friction of record-high passenger traffic.

    What is confirmed

    • Tampa International ranks as the number one large airport in the J.D. Power survey.
    • Chicago O'Hare ranked last in the customer satisfaction survey.
    • Travelers report higher satisfaction with U.S. airports despite travel levels nearing records.

    Still unconfirmed

    • Cleveland Hopkins International Airport is addressing an uptick in mice activity on Concourse C.

    What to watch next

    • Detailed scoring breakdowns for mid-sized and small North American airports.
    • Responses from O'Hare leadership regarding the last-place ranking.
    Sources used for this update (6)
    1. CNBC — Flyers are happier with U.S. airports, despite near record travel levels, J.D. Power report shows
    2. Tampa Bay Times — Tampa International ranks No. 1 among large airports in survey
    3. The Points Guy — These are North America's best airports, according to JD Power's 2026 rankings
    4. WKYC — 'A recent uptick' | Cleveland Hopkins International Airport addresses mice activity on Concourse C
    5. Chicago Sun-Times — O'Hare ranks last in customer satisfaction survey
    6. travel.yahoo.com — Ranked: The best & worst airports for 2026, according to JDPower
    confidence 90%
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