https://www.live-feeds.com/feed/these-execs-think-voice-ai-hasn-t-reached-its-chatgpt-moment-yetContinuously updated, source-cited coverage. https://www.live-feeds.com/feed/these-execs-think-voice-ai-hasn-t-reached-its-chatgpt-moment-yethttps://www.live-feeds.com/feed/these-execs-think-voice-ai-hasn-t-reached-its-chatgpt-moment-yet#u130212Sun, 18 Oct 2026 02:35:45 +0000Industry leaders from PolyAI and Otter state that voice AI has not yet reached a breakthrough equivalent to the ChatGPT moment. Despite billions of dollars in investment over the last two years, executives argue that conversational limitations and accuracy issues persist. Shawn Wen, CTO of PolyAI, noted at the HumanX conference that while full-duplex models now exist, the technology still struggles with robotic tones and slow model inference, which prevents conversations from feeling natural and prevents users from building trust in AI agents.Why it mattersInvestors are funding a wide range of