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This Sandwich Chain Just Overthrew Chick-Fil-A As America's Top-Rated Fast Food In 2026

Jersey Mike's is the highest-rated fast-food chain in the 2026 American Customer Satisfaction Index. The company scored 84 out of 100. This result ends a top-spot streak for Chick-fil-A that lasted 11 years.

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What changed

New data confirms Jersey Mike's scored 84 out of 100 and beat Chick-fil-A by a single point.

Live updates

  1. Jersey Mike's Overtakes Chick-fil-A as Top-Rated Fast Food Chain

    Jersey Mike's is the highest-rated fast-food chain in the 2026 American Customer Satisfaction Index. The company scored 84 out of 100. This result ends a top-spot streak for Chick-fil-A that lasted 11 years.

    What's confirmed:

    • Jersey Mike's is the top-rated fast-food chain in the latest American Customer Satisfaction Index study.
    • Chick-fil-A held the top position for 11 years.
    • Jersey Mike's earned a score of 84 out of 100 in the 2026 index.

    Still unconfirmed:

    • Jersey Mike's is moving toward a $12 billion IPO.
    • Jersey Mike's beat Chick-fil-A by a single point.
    confidence 95%

  2. Jersey Mike's Becomes Top-Rated U.S. Fast Food Chain

    Jersey Mike's has surpassed Chick-fil-A in the 2026 American Customer Satisfaction Index rankings. This marks the first time in 11 years that Chick-fil-A has lost the top position.

    What's confirmed:

    • Jersey Mike's beat Chick-fil-A in the 2026 ACSI fast-food rankings.
    • Chick-fil-A has been the leader for 11 years.
    • Jersey Mike's is the first new quick-service leader in over a decade.
    confidence 100%

  3. Jersey Mike's Becomes America's Top-Rated Fast Food Chain

    Jersey Mike's has overtaken Chick-fil-A as the highest-rated quick-service restaurant in the U.S. This ends a period of more than ten years where Chick-fil-A held the top spot. The ranking follows a 2026 customer satisfaction study.

    What's confirmed:

    • Jersey Mike's has surpassed Chick-fil-A as the top-rated fast food chain.
    • Chick-fil-A held the top position for more than a decade.

    Still unconfirmed:

    • Jersey Mike's scored 84 out of 100 in the American Customer Satisfaction Index.
    confidence 90%

  4. Jersey Mike's Becomes Top-Rated U.S. Fast Food Chain in 2026

    Jersey Mike's has overtaken Chick-fil-A as the highest-rated quick-service restaurant in the United States. This shift ends a period of more than a decade where Chick-fil-A held the top position. The change is based on a 2026 customer satisfaction study.

    What's confirmed:

    • Jersey Mike's claimed the top spot in the 2026 American Customer Satisfaction Index.
    • Chick-fil-A was the top-rated quick-service restaurant for 11 years in a row.
    • Jersey Mike's has dethroned Chick-fil-A as America's favorite fast-food restaurant.
    confidence 100%