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● TRACKER Updated 15d ago · 8 sources tracked

“We’re aware,” Microsoft on Windows 11 KB5120998 breaking the mouse cursor

Microsoft has acknowledged a bug in the optional August Windows 11 update, KB5120998, which causes issues with the mouse cursor. While the update was released with a long list of fixes and improvements, users are currently advised to skip the installation to avoid the cursor malfunction. The company stated, "We’re aware," regarding the failure. This occurs as Microsoft simultaneously prepares for the general rollout of Windows 11 version 26H2, which has now entered its final Release Preview phase.

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  • ✓ Microsoft confirmed that the Windows 11 KB5120998 update breaks mouse cursors.
  • ✓ The KB5120998 update was released as an optional August update for Windows 11.
  • ✓ Windows 11 version 26H2 has entered the Release Preview phase before its mass rollout.
🛡️ Source Corroboration: 8 independent reporting domains (100% confidence) ⏱ Read time: ~2 min

What changed

Microsoft formally acknowledged the cursor bug affecting the KB5120998 optional update.

Live updates

  1. Microsoft confirms mouse cursor bug in Windows 11 KB5120998 update

    Microsoft has acknowledged a bug in the optional August Windows 11 update, KB5120998, which causes issues with the mouse cursor. While the update was released with a long list of fixes and improvements, users are currently advised to skip the installation to avoid the cursor malfunction. The company stated, "We’re aware," regarding the failure. This occurs as Microsoft simultaneously prepares for the general rollout of Windows 11 version 26H2, which has now entered its final Release Preview phase.

    Why it matters

    Optional updates typically provide early access to non-security fixes before they reach the general public. A failure in basic input functionality like the mouse cursor can render a system nearly unusable for many users. This stability issue arrives during the final testing cycle for the next major version of the operating system.

    What is confirmed

    • Microsoft confirmed that the Windows 11 KB5120998 update breaks mouse cursors.
    • The KB5120998 update was released as an optional August update for Windows 11.
    • Windows 11 version 26H2 has entered the Release Preview phase before its mass rollout.

    What to watch next

    • Release of a patched version of KB5120998
    • General availability date for Windows 11 version 26H2
    Sources used for this update (9)
    1. Windows Central — Windows 11 version 26H2 enters final preview phase before general mass rollout begins
    2. Neowin — Microsoft releases Windows 11 KB5120998 with long list of improvements and fixes
    3. PCWorld — Windows 11 just revived one of its most missed features
    4. The Register — Microsoft preps this year's Windows 11 feature tweaks: 26H2 hits Release Preview
    5. PCWorld — Windows 11’s optional August update has a cursor bug. Skip it for now
    6. TechPowerUp — Microsoft Confirms Windows 11's KB5120998 Update is Breaking Mouse Cursors
    7. Windows Latest — “We’re aware,” Microsoft on Windows 11 KB5120998 breaking the mouse cursor
    8. Digital Foundry — Windows 26H2 Is Nearly Here: 7 Features Worth Knowing About
    9. BleepingComputer — Microsoft tests new privacy controls for Windows 11 desktop apps
    confidence 100%
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