Three Ireland mobile customers set for refund

Three Ireland.

Three Ireland is to refund €3.76m to about 14,000 customers after admitting to breaches of the roaming regulations

Comreg, the industry regulator, says it has come to an agreement with Three Ireland that the refunds be paid out following an investigation into suspected breaches of the EU regulations that cover roaming on public mobile communications networks.

The investigation looked at whether Three Ireland provided customers with the required information when they were roaming, such as keeping people informed of the charges that apply.

The settlement brings to €4.9m the amount of consumer refunds that have been paid out this year following inquiries by the…

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