Microsoft says a known issue is causing Classic Outlook and Microsoft 365 applications to crash on Windows Server 2016 or Windows Server 2019 systems.
This confirmation comes after many customers reported over the last several days that Microsoft Outlook and Office 365 apps like Excel, Word, Outlook, and PowerPoint crashed within 15 seconds of launch.
Redmond says the root cause is a recent Office update integrating the React Native framework to support certain features in Microsoft 365 apps.
The known issue’s impact is limited to customers who have updated their classic Outlook and Microsoft 365 applications to Version 2412 (Build 18324.20168).
“We’ve implemented a change to mitigate the impact for users on Windows Server 2016 devices, by reverting to…