When it comes to comparing responses written by psychotherapists to those written by ChatGPT,the latter are generally rated higher, according to a study published February 12, 2025, in the open-access journal PLOS Mental Health by H. Dorian Hatch, from The Ohio State University and co-founder of Hatch Data and Mental Health, and colleagues
Whether machines could be therapists is a question that has received increased attention given some of the benefits of working with generative artificial intelligence (AI). Although previous research has found that humans can struggle to tell the difference between responses from machines and humans, recent findings suggest that AI can write empathically and the generated content is rated highly by both mental health…