The Pokémon Company has issued a statement on the widespread issues faced by fans attempting to pre-order items from the upcoming Destined Rivals trading card game set.
On Monday, items from the set, which included the much sought-after Elite Trainer Box, went on sale in regions that have a Pokémon Center online store.
However, almost as soon as the items went on sale, fans were met with issues checking out, or with items not appearing for sale at all. This was married with a queing system that many claimed was incorrectly removing them from the queue after waiting for hours.
Now, following the news that some customers who believed they had checked out successfully have had their…