Los Angeles — New research presented today at the American Psychiatric Association’s Annual Meeting compared an AI therapist and a human therapist based on their delivery of text-based cognitive behavioral therapy (CBT), finding that human therapists excelled over the chatbot.
In the study, 75 mental health professionals and trainees completed a cross-sectional survey in which participants gauged two text-based CBT transcripts, one from AI and one from a human therapist, using the Cognitive Therapy Rating Scale. Participants provided qualitative feedback on the transcripts and evaluated each one using a standardized scale. Participants gauged the quality of elements of CBT such as agenda-setting (listing tasks to be completed in the therapy session and ensuring all agenda…