On Call Welcome to a fresh instalment of On-Call, The Register’s reader-contributed column in which you share your tales of tech support triumph, and we try to retell them in an amusing fashion.
This week, meet a reader we’ll Regomize as “Harriet,” who shared a tale from the mid-1990s when she worked as a software trainer and technical writer.
“My boss believed in making the most of everyone’s talents and had noticed that I was fairly adept at hardware as well as software,” Harriet told On Call. That attitude meant that the boss decided Harriet was ready to handle a tech support job.
“I was told a computer was behaving very strangely – constantly beeping and scrolling through its bootup process…