Unverified mobile users risk losing service under new biometric rules

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Mobile users must complete biometric verification to avoid service suspension.

The Ministry of Science and Technology (formerly the Ministry of Information and Communications) is currently soliciting public feedback on a draft circular that guides the biometric verification process for ground-based mobile telecommunication subscribers.

Under the new rules, H2H (human-to-human) mobile numbers used for personal or organizational communication – registered by Vietnamese nationals or domestic organizations – must undergo verification using a digital identity account.

This e-verification process, which holds legal validity, uses biometric facial recognition to confirm the identity of…

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