Microsoft confirms outage affecting search in Microsoft 365 apps

Live updates

1. 27d ago

   Microsoft confirms search outage across Microsoft 365 applications

   Microsoft confirmed a service outage affecting search functionality within Microsoft 365 applications. The disruption impacts users worldwide, specifically hindering search capabilities in Outlook, OneDrive, and SharePoint. While some reports indicate a broader outage involving Teams and other services, the confirmed primary issue centers on search tools. Users are unable to reliably locate files or communications across these integrated platforms, disrupting global workflows. Microsoft has not yet provided a timeline for a full resolution or a specific root cause for the failure.

   Why it matters

   Microsoft 365 integrates search across various productivity tools to allow users to find data regardless of where it is stored. A failure in this centralized search index prevents access to critical documents and emails across the enterprise suite.

   What is confirmed

   • Microsoft confirmed an outage affecting search in Microsoft 365 apps.
   • The search outage affects Outlook, OneDrive, and SharePoint users worldwide.

   Still unconfirmed

   • The outage includes a major disruption to Microsoft Teams and other services.

   What to watch next

   • Official root cause analysis from Microsoft
   • Confirmation of service restoration for Teams
   Sources used for this update (4)

   1. BleepingComputer — Microsoft confirms outage affecting search in Microsoft 365 apps
   2. CyberSecurityNews — Microsoft 365 Search Outage Disrupts SharePoint, OneDrive, and Outlook Users Worldwide
   3. Korben — Microsoft 365 - Major Outlook, Teams and services outage
   4. windowsreport.com — Microsoft 365 Search Outage Hits Outlook, OneDrive and SharePoint
   confidence 90%