Apple launches Business platform to streamline company tools

Apple has launched Apple Business, a new platform that combines device management, business tools and support for companies. It will replace Apple Business Manager and Apple Business Connect in more than 200 countries and regions. The new service brings several existing Apple business products into one platform and adds built-in mobile device management. It is … Read more

MoEngage taps Avendus to raise up to $180 million from new and existing backers

MUMBAI : US-based customer engagement platform MoEngage is in talks to raise $150-180 million from new and existing investors and has appointed Avendus to help with the mandate, two people familiar with the matter told Mint. “The round, which will value the company at $800-850 million, is a mix of primary and secondary transactions,” one … Read more

SundaySky Removes The Barriers To Expanded Use Of Video In CX

Imagine getty Eleven years ago, I spoke to the folks at SundaySky about the innovative ways they were using video to improve customer experience. Specifically, they were pioneering the development of SmartVideo technology, which allows brands to send their customers personalized videos that are compiled in real time using their own data. At the time, … Read more