Microsoft has revealed that the company has implemented AI-powered agents for “thousands” of external and internal customers.
The news was confirmed in a post on LinkedIn by Microsoft’s Corporate VP of Business and Industry Copilot, Charles Lamanna.
Lamanna claimed that the vendor is “making big strides with Copilot and agents,” which is allowing Microsoft to help companies reshape business operations, enhance employee workflows, and gain better access to AI development.
In expounding on how the agents are delivering, the Microsoft man explained that the Copilot landing page includes an AI agent to assist with product inquiries.
Moreover, on Azure.com, the tech firm has developed an AI agent that enhances customer support and…