A research team has designed and implemented a group motivational interviewing system using multiple chatbots to support premenstrual syndrome (PMS), a common disorder among women. The system consists of chatbots serving as a facilitator or peers, which simulate a group counseling environment for PMS management. The study could provide valuable insights into the use of chatbots for group therapy to support women’s health management and to address mental health issues.
The current findings are presented at the 2025 CHI Conference on Human Factors in Computing Systems held in Yokohama, Japan.
PMS is a disorder characterized by a variety of physical, emotional and behavioral symptoms that occur prior to menstruation, which experts estimate affects most women of reproductive age. For about 3-8% of them —…